At KETHAKI, your privacy and trust are our top priorities. We are committed to safeguarding your personal information and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make a purchase. Please take a moment to read it carefully.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website or place an order.

Personal Information:

Contact Details: Name, email address, billing/shipping address, and phone number.

Payment Information: Card details, payment method, and transaction data (processed securely by our payment partners).

Account Information: Username, password, and purchase history if you create an account.

Non-Personal Information:

Browser & Device Data: IP address, browser type, operating system, referring website.

Usage Data: Pages visited, searches made, and products viewed on our website.

2. How We Use Your Information

Your information helps us deliver and improve our services. We use it to:

Process Orders: Manage payments, deliveries, returns, and refunds.

Customer Support: Address queries and provide assistance.

Marketing (Optional): Send product updates, offers, and promotions (only if you opt in).

Website Enhancement: Analyze site usage to improve performance and user experience.

Fraud Prevention: Safeguard against unauthorized access and fraudulent activity.

3. Sharing of Information

We respect your privacy and never sell or rent your information. We may share it only with:

Service Providers: Payment gateways, shipping partners, email services, and customer support tools.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

Legal Requirements: When disclosure is required by law or legal proceedings.

4. Cookies & Tracking

We use cookies and similar tools to:

Save your preferences and shopping cart.

Track website traffic and improve functionality.

Show personalized ads based on browsing activity.

You can manage cookies via your browser settings, though disabling them may affect certain features.

5. Data Security

We use industry-standard measures, including SSL encryption and secure infrastructure, to protect your data. However, no online transmission or storage system is 100% secure. While we work to safeguard your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal data we hold.

Correct inaccuracies in your data.

Request Deletion of your information (subject to legal obligations).

Opt Out of marketing emails anytime via the unsubscribe link.

For requests, contact us at support@kethaki.in]

7. Data Retention

We keep your personal information only as long as needed for the purposes outlined here or as required by law. If you request deletion, we will act unless retention is legally necessary.

8. Third-Party Links

Our website may include links to third-party sites. This Privacy Policy does not cover those sites, and we encourage you to review their policies separately.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13. If such data is found, we will promptly delete it.

10. International Users

If you access our website outside India, your information may be transferred and processed in India. By using our website, you consent to this transfer.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and significant updates will be communicated. Continued use of our website means you accept the revised policy.

12. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
support.kethaki@gmail.com